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  • Making Social Sell

    Jeff Molander

    3 Things You Must Know Before Hiring a LinkedIn Trainer

    Jeff Molander | March 19, 2015

    Good LinkedIn sales trainers help sellers produce measurable increases in sales—not better proficiency at using the tool. Are you considering investing in a LinkedIn trainer or LinkedIn training for your reps? Ineffective training will cost you dearly. Here's a quick guide to hiring a LinkedIn trainer that will help sellers set more appointments, faster.

  • Social Media Examiner

    How to Offer Great Customer Service With Social Media

    April 16, 2015

    Are your customers on social media? Do you interact with them? The key to effectively using social media for customer service is to listen, take action and make the most of what your community tells you. In this article you’ll find out how to provide great customer service with social media. #1: Make a Customer […] This post How to Offer Great Customer Service With Social Media first appeared on Social Media Examiner. Social Media Examiner - Your Guide to the Social Media Jungle

  • BrandSavant

    Is "Podcasting" Holding Back Podcasting?

    March 10, 2015

    I recently completed an interview for the upcoming series "The Podcast Producers," in which I was asked a question I used to be asked all the time: "Do you think the name "podcast" holds the medium back?"If you were to ask 2006 Tom, when I first started reporting on podcasting metrics way back at the Podcast Expo in Ontario, California, I might have given a different answer. If you do happen to talk to 2006 Tom, by the way, tell him not to remodel his kitchen, but to put all that money on Street Sense in the '07 Kentucky Derby.